Returns & Exchanges
At BOHTEAK, we want you to be completely satisfied with your handcrafted home decor; if a piece isn't the perfect fit for your space, you can return it within 30 days of delivery. Please ensure all items are in their original condition and packaging to qualify for a full refund or exchange.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original BOHTEAK packaging, ensuring fragile home goods are securely wrapped to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing